SOLUTION SHOWCASE

PROBLEM: When ramping up operations at multiple sites, customers can be overwhelmed by having to coordinate the sheer number of vendors that they deal with and want to streamline the process from vendor estimates through to payment.

SOLUTION: ReadyWorks connects to the customer’s accounting and payment systems, and integrated vendor details. Once work instructions are completed for a project, the approval process is automated, operators can assign vendors to the project, see estimates submitted by vendors, accept, or reject them, and use vendor submitted invoices and approvals to automate payment.

BENEFIT: ReadyWorks reduces project complexity, ensuring approval requests reach the correct people in a timely manner for work to proceed, tie invoice and work completed to individual sites, and reduce friction and error throughout the process.

ReadyWorks CONNECTS:

PROBLEM: Certification is a vital step in any software introduction, upgrade or data migration program but managed manually creates delays and can overwhelm delivery teams.

SOLUTION: ReadyWorks aggregates data from multiple systems to provide clear insight into the estate, allowing customers to easily rank and prioritize apps for testing.

BENEFIT: ReadyWorks enables customers to streamline testing and certification to around 15% of their application estate reducing app certification time from months to weeks.

ReadyWorks CONNECTS:

PROBLEM: Many large companies, with employees around the world, want to automate the process of responding to and managing third party software advisories.

SOLUTION: ReadyWorks delivers real-time reports allowing operators to monitor the progress of application migration activities, place a hold on items where necessary, and address any issues rapidly, sharing progress with stakeholders for compliance and other purposes.

BENEFIT: ReadyWorks uses trigger/response automation, allowing customers to automate responses to third-party advisories and cut manual intervention by 50%.

ReadyWorks CONNECTS:

PROBLEM: Many organizations want to streamline asset inventory management. One solution is to use automation to trigger workflows around device building and shipping, etc., but with multiple systems involved that can traditionally be complex.

SOLUTION: ReadyWorks delivers intelligent templates that allow operators to simplify the creation of automated workflow responses to system data. This allows them to streamline the build and delivery of myriad device types and meet the individual needs of thousands of end users.

BENEFIT: ReadyWorks provides full asset transparency and cuts costs and manual activities associated with IT asset lifecycle management by 50%, including communications, scheduling, ticketing, and task assignment.

ReadyWorks CONNECTS:

PROBLEM: Poor asset tracking comes at a cost, but system complexity, distributed architectures, increased user mobility, and poor alignment between business units and IT mean our customers require assistance to protect hardware and data security.

SOLUTION: ReadyWorks connects and aggregates data from multiple asset tracking, monitoring and alerting systems, systems of record, identity, and other data repositories and tools, and allows customers to automate alerting and resolution workflows.

BENEFIT: Customers are equipped to make better decisions, reduce security and compliance risks, and asset replacement costs.

ReadyWorks INBOUND CONNECTORS:

Plus, RFID and other sensor systems.

ReadyWorks OUTBOUND CONNECTOR:

PROBLEM: When ramping up operations at multiple sites, customers can be overwhelmed by having to coordinate the sheer number of vendors that they deal with and want to streamline the process from vendor estimates through to payment.

SOLUTION: ReadyWorks combines data from multiple business repositories and systems providing IT with a real-time, holistic view of the asset inventory, and who is using them, for better decision-making around forecasting, purchasing and asset utilization.

BENEFIT:Customer benefits from optimized asset utilization, better cost control and an enhanced end user experience, ensuring they are equipped with what they need to be productive.

ReadyWorks CONNECTS:

PROBLEM: With multiple data centers, many multinationals want to find a way to track and reduce their carbon emissions across them.

SOLUTION: ReadyWorks provides a holistic, accurate view of carbon emissions in real time as well as actionable insights, allowing operators to make better decisions and streamline ESG reporting.

BENEFIT: ReadyWorks allows customers to stay ahead of regulations through proactive tracking of carbon emissions.

ReadyWorks CONNECTS:

PROBLEM: When customers want to access cloud scalability and performance, they don’t want to wait years to benefit, but that’s the reality when manually scoping existing requirements from multiple data centers around the world.

SOLUTION: By connecting to and consolidating data from all relevant sources, ReadyWorks sheds light on current data center black holes. Operators can see their environment from any angle or dependency in real-time to streamline assets and build better, more accurate migration wave plans.

BENEFIT: ReadyWorks cuts months, or even years from data center migrations, reduces compliance and performance risks and associated costs, and allows customers to optimize data center resources on an ongoing basis.

ReadyWorks CONNECTS:

PROBLEM: Any CMDB is at most 60% accurate meaning much time and effort is spent attempting to gain a picture of the current estate before any program can begin. As system complexity evolves creating more data silos, it’s becoming overwhelming.

SOLUTION: ReadyWorks bi-directionally connects to your CMDB and all relevant systems and aggregates the data they hold in real time, automating the data clean up by identifying missing or conflicting data, scoring it, and polling users and owners.

BENEFIT: Bi-directional connectors mean data is cleaned at source, maintain accuracy of customer CMDBs so they can use it for any program.

ReadyWorks CONNECTS:

PROBLEM: With cyberattacks on the rise our customers say they need eyes everywhere to identify risks and limit exposure to critical data, but in today’s complex environments that places too much pressure on teams.

SOLUTION: ReadyWorks connects to and integrates data from all IT and business systems, including monitoring tools and delivers a real-time accurate view of the estate. Customers can simply build complex workflows and define triggers to automate reporting and mitigate risks.

BENEFIT: Customers are alerted to cyberthreats and can use automation to manage them rapidly, reducing risks and potential costs to security and compliance, as well as user and customer satisfaction.

ReadyWorks CONNECTS:

Plus, business policy systems,  security alert systems and more, including vendor/supplier systems.

PROBLEM: As they focus on achieving ESG goals, many large customers want to optimize power management across their data centers.

SOLUTION: : ReadyWorks correlates data from disparate systems, and delivers clear actionable insight on power usage, allowing operators to make intelligent decisions to optimize usage and cut costs.

BENEFIT: Customers can streamline ESG reporting and show how they are making progress.

ReadyWorks CONNECTS:

PROBLEM: : When aggregating data from multiple systems, organizations want to automate the data clean up, to cut the time, costs, and risk that manual data wrangling adds to their many programs.

SOLUTION: ReadyWorks reconciles data gaps and mismatches to rapidly deliver an accurate, holistic view of a customer’s existing environment, allowing operators to better plan their migration with full awareness of risks.

BENEFIT: Customers can accelerate their migration with clear visibility of their data center architecture to reduce risks and make faster, better decisions about ongoing activities.

ReadyWorks CONNECTS:

PROBLEM: Organizations trying to retain key talent want to enhance the end user digital experience, resolving issues before users are impacted.

SOLUTION: ReadyWorks correlates data from disparate systems, uses changes in that data to alert operators when levels exceeded a pre-defined range and triggers automated workflow responses to maintain device high performance for end users.

BENEFIT: Using ReadyWorks customers can reduce end user downtime and improve quality of service (QoS).

ReadyWorks CONNECTS:

PROBLEM: The user digital experience (good or bad) can have an impact on user productivity, talent retention, and the costs associated with that, and relies on many different variables. Managed manually, our customers can feel like they’re fighting a losing battle.

SOLUTION: ReadyWorks connects to relevant systems containing users, devices, applications, and other data, providing a clear view of dependencies, and system data changes. By pre-defining acceptable system data ranges , they can be alerted to issues and trigger automated workflows to manage activities including user comms, device refresh, and more.

BENEFIT: Issue resolution turns from reactive to proactive and the customer digital experience is drastically improved.

ReadyWorks CONNECTS:

PROBLEM: As customers prepare for the EU Digital Operations Resilience Act (DORA), which becomes applicable in January 2025, they must conduct comprehensive risk assessments of their environment and around third-party ICT providers. Managed manually it’s near impossible to do in this timeframe.

SOLUTION: ReadyWorks connects to and integrates information from all customer IT and business systems to bring dark data into the light, provide a comprehensive view of risks through EoL, unpatched systems, missing assets, and more and uses automated workflows to notify appropriate stakeholders and manage and mitigate risks.

BENEFIT: Companies obtain clear visibility of their estate and risks and are well equipped to manage and report on them, in line with DORA requirements.

ReadyWorks CONNECTS:

Plus, global policy systems, security alert systems and more.

PROBLEM: With end users around the globe, many large organizations need to streamline management of third-party software advisories to maintain compliance and security and reduce the burden on IT.

SOLUTION: ReadyWorks delivers intelligent reports and templates that allow operators to clearly identify advisories that must be acted on and create appropriate automated workflows responses to rapidly address security and performance risks.

BENEFIT: ReadyWorks cuts 80% of manual activities using trigger/response automation allowing customers to reduce the cost of managing EoL risks for thousands of users.

ReadyWorks CONNECTS:

PROBLEM: Any services company needs the most accurate insight into customer operations to create proposals, solve issues and deliver a high-quality customer experience. Managed manually this can often mean inflated costs, dissatisfied customers and lost business.

SOLUTION: With ReadyWorks, service providers can quickly connect to and gain accurate information about the customer’s environment to manage programs more efficiently and reduce costs.

BENEFIT: ReadyWorks allows the customer to adopt a more agile approach to field services, reducing costs by around 40% leveraging a competitive differentiator from pre-sales and beyond, to protect margins, and encourage new sales and customer stickiness.

PROBLEM: As organizations look to reduce asset costs, one way is to change the way they manage device refresh, using system performance data to trigger programs, ensuring they are only replacing the devices that they need to.

SOLUTION: By aggregating disparate system data into a central super dashboard, ReadyWorks delivers a holistic view of device performance. Operators can implement acceptable levels of performance and when data falls outside of that, the process of replacing the device will be triggered, removing the cost and environmental impact of replacing devices unnecessarily.

BENEFIT: By moving away from regular 3-year replacement and using system data to trigger device refresh, customers can cut unnecessary hardware spend.

ReadyWorks CONNECTS:

PROBLEM: A robust IT software asset management framework is vital for any organization. But customers wanting to achieve ISO/IEC 19770-1 certification are in for a long and arduous journey when managing it manually.

SOLUTION: ReadyWorks aggregates and normalizes data from multiple disparate systems to bring hidden assets into the light. With a comprehensive, accurate view of the estate, customers can make better decisions around software management, cost control, rationalization and more, use automated workflows and access real-time reports.

BENEFIT: ReadyWorks delivers customizable reports allowing customers to show continual improvements and comply with ISO/IEC audit requirements without having to manage these activities manually.

ReadyWorks CONNECTS:

And more.

PROBLEM: With asset data held in disparate systems, customers require a comprehensive dependency map of existing data center assets to manage complex migrations.

SOLUTION: ReadyWorks accelerates customer migrations by providing a holistic view of all existing data center assets and dependencies.

BENEFIT: Customers are equipped to make rapid accurate decisions on what to retire, outsource or support on premises, to optimize performance and costs.

ReadyWorks CONNECTS:

PROBLEM: When supporting thousands of users, customers want a clear way to identify system status and automate patching from a central command and control center.

SOLUTION: ReadyWorks connects to and correlates data from multiple systems, giving customers clear visibility of the devices nearing end of life (EoL), to plan and manage tasks accordingly using automation.

BENEFIT: ReadyWorks delivers actionable insights and uses automation to cut 50% of manual tasks, reduce security risks and allow customers to streamline the management of thousands of devices.

ReadyWorks CONNECTS:

PROBLEM: Reducing downtime and the impact it has on productivity and costs is a high priority for many customers, but system complexity makes proactive maintenance difficult when managed manually.

SOLUTION: ReadyWorks connects to and aggregates real-time data from multiple systems, delivering actionable insights into performance. Customers can use system data changes to alert them to anomalies and trigger automated workflows, including ticket open and close, and procurement of replacement parts.

BENEFIT: With full access to system data, ReadyWorks enables customers to proactively and seamlessly manage issues before they can create downtime and impact productivity, the user experience and the bottom line.

ReadyWorks CONNECTS:

Plus, HR systems.

PROBLEM: Many customers are hoping to use AI to bridge the language gap between human operators and systems and help them more easily achieve their goals. One way this can help is to reduce software license costs.

SOLUTION: ReadyWorks integrates data from all relevant systems as well as LLMs, and provides a central super dashboard through which operators can implement intuitive search terms to query the environment, match software licenses to users, and trigger automated workflows to remedy anomalies.

BENEFIT: Using simple language and automation, customers can simplify software license optimization and costs dynamically.

PROBLEM: Many customers adopt solutions from an array of providers to meet their diverse storage needs but monitoring and optimizing usage and costs dynamically and forecasting future demand, can be challenging, given the data inconsistencies between different providers’ systems as well as the variances in metrics.

SOLUTION: ReadyWorks connects to and normalizes data from providers’ storage systems as well as other relevant customer systems, delivering it in a consistent format to the customer. Using pre-defined data thresholds, the customer can be alerted to bottlenecks or security vulnerabilities, implement task automation to address issues, and access reports on actual usage.

BENEFIT: Customers benefit from greater visibility allowing them to more easily identify, and rapidly address potential compliance and security risks, track KPIs, and optimize performance and costs, while using accurate data for forecasting and planning activities.

ReadyWorks CONNECTS:

PROBLEM: Customers want to equip new recruits to be productive from day one, while also protecting data by revoking access and recovering equipment from leavers in a timely manner, but lack of alignment/communications between departments is holding them back.

SOLUTION: ReadyWorks connects to multiple business and IT systems, allowing operators to build complex automated workflows across them to manage the onboarding/offboarding processes, including user and manager communications, ticketing, equipment procurement, build, shipping, tracking and more.

BENEFIT: ReadyWorks removes the barriers to cross-business workflow automation, allowing customers to benefit from better asset utilization, enhanced user experience, increased business agility and improved compliance.

ReadyWorks CONNECTS:

Plus, HR systems.

PROBLEM: Organizations want to automate the OS upgrade/device refresh process to cut time, cost, and risk of managing the process for thousands of users.

SOLUTION: Using ReadyWorks templates, operators can easily create myriad tailored automated responses to streamline the management of device OS upgrades for thousands of employees.

BENEFIT: Using ReadyWorks, customers reduce the cost and time of managing OS upgrades by eliminating 50% of manual activities.

ReadyWorks CONNECTS:

PROBLEM: A growing number of devices, a more dispersed workforce and more determined attack techniques make timely patch management activities both vital and onerous when managed manually and customers often turn to us for help.

SOLUTION: ReadyWorks connects to and aggregates data, including third party systems allowing operators to identify the patches that must be deployed and which devices and systems they must be deployed to. Through workflow automation and reporting, teams can monitor progress and act quickly when they spot unpatched devices.

BENEFIT: Customer can identify unpatched devices and secure them quickly to maintain system resilience.

ReadyWorks CONNECTS:

PROBLEM: With equipment sourced from multiple vendors, tracking becomes a complex process across myriad systems for many organizations. They want to simplify this and access a single view from which they can see the status of any device.

SOLUTION: ReadyWorks delivers in-built intelligent reports and analytics to provide operators with full asset transparency from purchase through disposition.

BENEFIT: ReadyWorks eliminates 90% of procurement errors and cuts cost and manual effort of asset lifecycle management by 50%.

ReadyWorks CONNECTS:

PROBLEM: Maintaining security in a complex digital environment can be costly, time consuming and risky for global organizations that manage the process manually.

SOLUTION: ReadyWorks uses intelligent reporting and analytics to streamline compliance monitoring and reporting for customers.

BENEFIT: ReadyWorks cuts 50% of manual activities and delivers clear asset transparency across the lifecycle to cut time, cost, risk, and effort of maintaining security compliance.

ReadyWorks CONNECTS:

PROBLEM: As their digital environments become more complex, finding the root cause of issues, and resolving them before they impact downtime is becoming impossible for many of our customers who manage this process manually.

SOLUTION: ReadyWorks integrates data from multiple systems in real-time, giving customers actionable and clear insight into their complex environment. By implementing acceptable system data levels and building workflow responses to changes they can be alerted to anomalies and trigger automated resolutions to simplify management.

BENEFIT: ReadyWorks provides increased customer estate visibility and through automated workflows and reporting, allows customers to reduce downtime and the impact that has on users and the business.

ReadyWorks CONNECTS:

PROBLEM: Following the Broadcom acquisition of VMware, many customers are seeking to migrate to Nutanix. A complex migration such as this has many pitfalls, and they don’t want to risk managing it themselves so often turn to technology partners.

SOLUTION: An enterprise migration onto Nutanix involves the coordination of a critical number of tasks and prerequisites which are difficult to track and risky to execute in spreadsheet format. ReadyWorks’ technology partners are able to use Readyworks to addresses the challenges around system readiness, testing, communications and migration, at scale.

BENEFIT: Using ReadyWorks to dynamically track, manage and automate the process minimizes risk, costs and time to value for the customer.

ReadyWorks CONNECTS: