Maintaining a high digital end user experience is a high priority for customers wanting to retain key talent. One way to do this is to resolve issues before end users are impacted.

Inbound connectors from MICROSOFT:

READYWORKS SOLVES:

• By integrating data from the multiple sources, ReadyWorks gives operators a 360-degree view of user devices to see where potential issues are, including patch status, battery health, disk space, memory utilization and more.
• Operators can implement levels of acceptable service in ReadyWorks and be alerted when data from those systems – which is updated in real-time – falls outside of those levels.
• Customers can simplify the creation of myriad customized workflows in response to system data changes, to automate issue resolution and ensure the end user experience isn’t impacted.