ReadyWorks revolutionizes DEX response workflows by:
- Connecting systems that track users, devices, applications, and dependencies and providing a holistic view of the environment and all potential impacts on the user DEX.
- Alerting users to issues when system data falls outside of pre-defined ranges.
- Analyzing issue patterns to deliver actionable insights that allow operators to identify tasks required to maintain a positive digital experience – such as system patching, and device refresh.
- Providing templates that can be used to build a library of automated workflows and triggers in response to system data changes, to manage activities including communications, scheduling, task assignment, and ticketing.