DEX Response Workflow

Turn enterprise Digital Employee Experience (DEX) management from reactive to proactive, improving user productivity, talent retention, and overall satisfaction. View ReadyWorks solution and benefits below.

ReadyWorks revolutionizes DEX response workflows by:

  • Connecting systems that track users, devices, applications, and dependencies and providing a holistic view of the environment and all potential impacts on the user DEX.
  • Alerting users to issues when system data falls outside of pre-defined ranges.
  • Analyzing issue patterns to deliver actionable insights that allow operators to identify tasks required to maintain a positive digital experience – such as system patching, and device refresh.
  • Providing templates that can be used to build a library of automated workflows and triggers in response to system data changes, to manage activities including communications, scheduling, task assignment, and ticketing.
  • Proactive Issue Resolution: Address potential problems before they affect users, turning reactive firefighting into streamlined proactive management.
  • Enhanced User Satisfaction: Provide a seamless, high-performance digital experience, boosting productivity and retention.
  • Operational Efficiency: Automate complex, time-consuming processes across systems, reducing manual intervention and errors.
  • Improved Reporting: Access real-time reports to show how the digital user experience is improving over time.

Connect with ReadyWorks to implement DEX response workflows that ensure a productive, satisfied, and engaged workforce.

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Amex GBT slashes onboarding scheduling by 75%.