CUSTOMER OVERVIEW:
Client: Global Manufacturing Company
Industry: Manufacturing
Solution: Device Refresh
Challenge: A global manufacturer needed to efficiently manage a large-scale migration and deployment of end-user devices across multiple global sites. The project required clear inventory visibility, structured migration planning, coordinated testing activities, effective management of production transitions, and comprehensive reporting to ensure efficiency and minimal business disruption. Additionally, the project aimed to improve supply chain efficiencies through better visibility and alignment of hardware resources.
ReadyWorks Streamlined the migration by:
- Initial Inventory & Analysis: Captured detailed hardware and software inventory to clearly understand existing device readiness and dependencies.
- Migration Planning: Automated the assignment and scheduling of devices into manageable migration waves, aligning hardware availability with end-user requirements and operational schedules.
- Testing Coordination: Managed testing activities, tracked user acceptance, and provided clear readiness indicators to ensure smooth transitions.
- Production Cutover Management: Facilitated controlled, automated transitions to production environments, ensuring minimal disruption to users and operations.
- Comprehensive Reporting: Delivered clear and actionable real-time reports on migration status, inventory utilization, device readiness, and project milestones.
ReadyWorks enabled this through:
- System Integration: Connected previously separate IT systems, including ITSM, asset management, endpoint tools, and identity management, enabling accurate, synchronized data sharing across the organization.
- Data Intelligence: Delivered clear, real-time reporting to track migration progress, highlight readiness status, and quickly identify potential issues, enabling better-informed business decisions.
- Orchestration & Automation: Automated complex manual processes, coordinating migration activities, hardware allocation, and operational readiness, significantly improving supply chain efficiency, accuracy, and overall operational simplicity.
Outcome: By using ReadyWorks, the company significantly improved supply chain efficiency, accelerated migrations, simplified complex deployment processes, and maximized return on investment. IT and business teams gained clear, real-time visibility into the entire migration, enabling quicker decisions, smoother transitions, and measurable business impact at scale.
