How to Maximize Investments in IT and Business Systems

Organizations have made strategic investments in an ecosystem of IT systems, vendor platforms, and internally developed solutions. Unfortunately, these systems don’t work together. This causes blind spots in the organization, which introduces massive risk, inefficiency, and unrealized ROI as teams are unable to leverage all of the organization’s technology investments. To overcome these issues, teams typically throw even more resources at the problem and fall back on manual processes. Is it any wonder that 88% of respondents to one PwC study said that achieving measurable value from new technology is a challenge?

And, while recession concerns have eased, global financial pressures remain, and many companies, like the ones surveyed in a recent report, want to optimize existing tool investments to tackle challenges over the coming year rather than adding more that further increase complexity.

But what if you could bridge the gaps between your disparate tools to unlock their value and the data they hold, and get them working together to achieve business goals? That’s what a digital platform conductor (DPC) does. It’s a tool Gartner has deemed transformational in six hype cycles, highlighting how a DPC can help to reduce costs and optimize technology across a hybrid cloud infrastructure, augment the capabilities of observability and ITSM tools, and much more.

“By 2026, 75% of DPC tool adopters will be consistently successful at demonstrating I&O business value, versus 25% of nonadopters.”

Maximizing the value of existing tech investments

A DPC connects to and unlocks the data held across your IT and business systems, vendor platforms, and internally developed solutions. It cleans and correlates the data, and then uses it to build intelligent reports to inform business decisions, automate business processes, or feed clean information into other systems of record.

Using a DPC you can gain clear business insights to make better informed, faster decisions to achieve business goals. For example, a DPC supports:

• Cost optimization strategies. Identify ways to optimize cloud costs (including workload placements and application licensing), reduce tech debt, and consolidate hardware and applications.
• Security risk mitigation strategies. It provides an accurate picture of IT assets, who is using them, where they are located, and what’s running on them. It identifies security vulnerabilities such as unpatched or unsupported systems, missing assets, and policy violations.
• Compliance mandates. A DPC can help identify if an organization is in compliance with legal, security, and industry regulations (environmental policies, for example).
• Enhanced resilience and users' digital experiences. Use a DPC to augment data from observability, monitoring, or ITSM tools with other information.  
• Environmental, Social, and Governance goals (ESG). A DPC helps determine Scope 1, 2, and 3 GHG emissions that can be attributed to IT operations and provides actionable insights to reduce them.

A DPC automates business processes across your IT systems, vendor platforms, and internally developed solutions based on pre-defined parameters. Keep stakeholders up to date with reports tailored to their needs. Using a DPC you’ll be able to reduce program timescales, costs, and risk along with freeing up precious resources for higher-level work. Do more with your existing tech investments to achieve your current and future business goals.

ReadyWorks is a digital platform conductor.  It combines system integration, data intelligence, and workflow automation in one unified solution. Book a demo with ReadyWorks to understand how to optimize your existing tech investments.